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Return Policy

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Return Policy

You may return your purchase for a refund of the merchandise total within 30 days of delivery; all you need to do is ship the item back to us. Return credits are issued within 48 hours once the item is received and inspected. Please note that shipping charges are non-refundable.  For certain items a restocking fee may apply.

If your item arrived damaged or defective, we are happy to arrange for a prompt replacement.  Please contact our customer service department at 718-IN-STOCK or send us an email.  For prompt service please have your order and product number available.

Return Eligibility
Items must be in new condition and in the original packaging to qualify for a refund (please do not assemble or modify the product in any way). The few exceptions that cannot be returned include:

Return an Item or Order

  • Click "Return Items"
  • You will be prompted to login to your account
  • Select the merchandise that you would like to return and once completed click on the "continue" button.
  • You may also speak with one of our customer service staff members for further assistance

 

Customer Service

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Orders normally delivered in 1-3 weeks.  Click here  to learn more.  For white glove delivery please call 718-IN-STOCK or email us.

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